Call Center Customer Experience Manager

About the Job DescriptionThis job description outlines the key responsibilities and requirements for the Customer Service Supervisor role. The successful candidate will be responsible for managing a team of customer service representatives, ensuring high-quality call handling, and driving sales growth.The ideal candidate will have a proven track record in...

About The Results CompaniesCustomer Service ExpertiseWe design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. Our expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict...

About the JobWe are seeking a skilled Call Center Operations Director to join our team. The ideal candidate will have experience in managing call center operations and a strong background in leadership.Key Responsibilities:Lead a team of call center supervisors responsible for inbound and outbound representatives.Coach and develop reports on customer service...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.QualificationsNo Call Center Experience RequiredWith at...

Call Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...

Call Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...

As an Operations Manager at MCI, you'll be responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment.You'll ensure call quality from start to finish, and proactively seek ways to improve internal processes and results program-wide.Key responsibilities include leading a team of call center...

Call Center Agent Role (With Experience) - Pasig 21kYour day-to-day in a nutshell:-Answering incoming calls from customers-Resolving customer inquiries/requests -Ensuring customer requests are handled in an appropriate and timely manner-Utilizing various client-based tools and applications for customer management and servicing-Providing cutting-edge service...

About the CompanyMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.We are committed to providing exceptional customer experiences and driving business results through our innovative approach to customer engagement.In this role, you will have the opportunity...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...

Call Center Agent Role (With Experience) - Pasig 21kYour day-to-day in a nutshell:-Answering incoming calls from customers-Resolving customer inquiries/requests -Ensuring customer requests are handled in an appropriate and timely manner-Utilizing various client-based tools and applications for customer management and servicing-Providing cutting-edge service...

Your day-to-day in a nutshellAnswering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Minimum Qualifications:With at least 6 months call...

Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive Healthcare BenefitsWhat are we...

Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.ResponsibilitiesSupervise and manage a team of sales representatives to achieve sales targetsDevelop and implement strategies to improve call center productivity and customer satisfactionProvide...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or College undergrad...

SP:17,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College...

CSR - Healthcare Associates - Pasig Site - 17kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least 2nd year college completed - allied medical course (or) At least 6 months Healthcare Call Center...

Our MissionNeksjob Philippines strives to deliver top-notch customer service by hiring talented individuals like you.Job DescriptionYou will play a vital role in our call center team, answering customer inquiries and resolving issues promptly and professionally.RequirementsMedical Allied Course or 6 Months Call Center Experience Handling Healthcare Accounts:...

Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or...