Operations Support Analyst

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Emerson Electric Full time

We're looking for an Operations Support Analyst to join our team at Emerson Electric. As a key member of our support team, you'll provide exceptional support to customers through effective communication and navigation of multiple tools, systems, and internal processes.

Your responsibilities will include generating purchase requisitions, handling new accounts, attending meetings with functional groups, and resolving customer complaints through emails, calls, and chats.

The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a strong drive for results. They'll also be proactive and innovative in problem-solving, proficiently communicating ideas and influencing both internal and external customers.

This role requires:

  • Bachelor's degree in any 4-year course
  • 6 months of relevant experience in customer support
  • Proficiency in Microsoft Office applications
  • Excellent communication and typing skills

Preferred qualifications include 1 year of experience using Salesforce or similar CRMs and proficiency in Oracle.


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