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Globe Ambassador Representative

2 weeks ago

Lucena City, Calabarzon, Philippines Globe Telecom, Inc. Full time

Are you passionate about delivering exceptional customer experiences? Do you have what it takes to be a part of our dynamic team?

About the Role

This position involves working as a Customer Experience Ambassador at Globe Telecom, Inc., providing top-notch customer service through various digital channels.

  • The ideal candidate will assist customers in using digital channels via face-to-face digital user assistance or education.
  • They will also attend to sales and service needs of customers.
  • In addition, they will approve and process sales and services applications and transactions in the system.

Key Requirements:

  • Bachelor's Degree Holder (Graduate)
  • Preferably with 3-5 years of experience in sales and customer-facing roles
  • Willingness to work in a variety of shifts including weekends and holidays
  • Basic technical proficiency in CRM tools, POS systems, or online platforms
  • Strong interpersonal, communication, and active listening skills
  • Proficiency in problem-solving