Guest Services Representative

5 days ago


Paranaque City, Calabarzon, Philippines Solaireresort Full time
About the Role

The Lobby Ambassador will be responsible for providing exceptional service to guests, anticipating their needs, and ensuring a seamless experience throughout their stay. Key responsibilities include:

  • Anticipating traffic and providing specific instructions to guests regarding arrivals, departures, functions, and events
  • Giving pertinent information about the hotel and property to guests
  • Providing directions, functions, and attractions information to guests
  • Greeting guests upon arrival or departure
  • Coordinating with Concierge for luggage and transportation assistance



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