Customer Service Associate

3 days ago


Quezon City, National Capital Region, Philippines MMC Logistic Services Full time

We are seeking a highly skilled Customer Service Associate - Parcel Handler to join our team at MMC Logistic Services. As a key member of our delivery team, you will be responsible for ensuring seamless customer communication and parcel handling.

Job Summary

The ideal candidate will have excellent communication skills, with the ability to provide timely updates on delivery status and address customer inquiries professionally. Additionally, you will assist the driver in loading and unloading parcels, ensure accurate and efficient sorting, and protect parcels from damage during transportation.

Key Responsibilities:
  • Contact customers via phone calls and text messages to confirm delivery details.
  • Provide timely updates on delivery status.
  • Address customer inquiries and concerns professionally.
  • Assist the driver in loading and unloading parcels.
  • Ensure accurate and efficient sorting of parcels.
  • Protect parcels from damage during transportation.
Requirements:

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • Familiarity with parcel handling procedures.
Benefits:

We offer a competitive salary range of PHP 25,000 - PHP 35,000 per month, depending on experience, as well as opportunities for professional growth and development. Preferred location is near Novaliches or West Ave, and NBI Clearance is required.



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