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Business Development Manager

2 weeks ago

Quezon City, National Capital Region, Philippines WNS Analytics Full time
Senior Group Manager - Process Training - Travel Vertical

About WNS Analytics:

We are a global Business Process Management (BPM) leader, offering business value to 400+ global clients across key industry verticals. Our company has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for over a decade.

Our Mission:

To enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client's business and create impactful solutions that can drive agility and excellence into their business processes.

Role Overview:

  • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
  • Developing and delivering training solutions that meet business needs
  • Optimizing training processes for efficiency

Responsibilities:

  • Selecting and managing resources, including working with internal employees to develop and deliver training
  • Managing the technologies and technical personnel required to develop, manage, and deliver training

Requirements:

  • Knowledge of learning and development best practices
  • A proven track record of training program development and management
  • Excellent leadership skills