Freight Services Coordinator

4 days ago


Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full time
Key Responsibilities
  • Create orders and activate shipments while adhering to office and company policies.
  • Build loads, schedule appointments, track and trace shipments, invoice customers, and update financial records.
  • Generate carrier payments, reject or cancel orders, resolve events, book loads, and bounce loads as necessary.
  • Monitor task boards and assigned email accounts to respond to customer and carrier inquiries.
Requirements

A minimum of 2 years' experience in the transportation/logistics industry is required. Additionally, the ideal candidate should have BPO/Call Center experience as a Supervisor or Assistant Call Center Manager (at least 2 years).

Experience handling Trucking, Freight Services, and/or Logistics accounts is highly valued.



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