Assistant Call Center Manager Logistics/Freight Services

Responsibilities:-Supervise and manage call center operations to meet performance targets and KPIs.-Develop and implement strategies to improve customer experience and service efficiency.-Recruit, train, and mentor call center staff, including team leaders and agents.-Monitor call center metrics (e.g., response time, resolution rate, customer satisfaction)...

DAY SHIFT DAY SHIFT DAY SHIFT MONDAYS TO FRIDAYS; 8:00 AM - 5:00 PMQUALIFICATIONSEducation and ExperienceBachelor's degree in business administration, Management, or related field. Advanced degree preferred.Minimum of 5 years of progressive experience in call center management, with at least 3 years in a senior leadership role.Proven track record of managing...

I. JOB SUMMARYWe are seeking an experienced, results-driven Call Centre Manager to lead and develop our multi-channel contact centre operations across Health, Motor, Travel, Personal Accident, and other non-life insurance pillars. The successful candidate will oversee three teams—Sales, Renewals, and Inbound Support— comprising approximately 20 to 25...

Logistics AssistantDuties and Responsibilities- Monitor third-party truck deliveries and coordinate with stores regarding delivery status.- Plan and schedule trucks for account deliveries.- Handle both outgoing and incoming shipments, ensuring smooth logistics operations.- Manage warehouse inventory and track deliveries to ensure accuracy.Qualifications-...

Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Job Description:We are looking for a Customer Service Representative to join our team in Alabang. The ideal candidate will be responsible for handling customer inquiries, processing orders, and providing accurate information about our products and services. This role requires excellent communication skills and strong problem-solving...

Company Overview:PRIVATE ADVERTISER is a leading digital general insurance platform in South East Asia. We are seeking an experienced Senior Call Center Operations Manager to lead our call center team.

About the RoleThis position involves handling inbound calls from customers, resolving their queries, and providing assistance as needed.ResponsibilitiesHandle customer calls in a timely and efficient manner.Address customer complaints and concerns in a professional and empathetic way.Use various tools and software to manage customer relationships and track...

Call Center Agent - With / Without Experience - Alabang Site - 18k Your day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions...

Call Center Agent - With / Without Experience - Alabang Site - 18k Your day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions...

Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Technical Skills:Proficiency in call center management software and reporting tools is essential for this role.A strong understanding of CRM systems and their application in call center operations is required.Advanced Excel skills for data analysis and reporting are also necessary.

About the RoleWe are looking for a talented Phone Support Specialist to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, processing orders, and providing product and service information.Requirements:HS/SHS Graduate or 2-year college completion and aboveEffective communication and...

Responsible for engaging with customers to promote and sell beauty products and related services. They provide information about the latest beauty trends, answer customer inquiries, handle objections, and guide customers through product selections to drive sales.Requirements-Must have 6 months of Sales or call center experience (beauty industry...

Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:College GraduateWithout Experience orWith minimum 6 months Customer Facing Experience With...

About the OpportunityThe General Manager Assistant will provide comprehensive support to the General Manager, focusing on driving business outcomes and operational excellence. This role will involve overseeing the management of the General Manager's schedule, coordination of travel arrangements, and preparation of materials for meetings and presentations.You...

At In1Go Technologies, Inc., we are dedicated to providing innovative solutions for Supply Chain, Field and Distribution, Marketing Services, and IT Outsourcing. Our range of services includes Dispatch and Delivery Systems, Warehouse Management Systems, and Territory Optimization Tools, catering to clients across various industries.This full-time Logistics...

Job description We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills.QUALIFICATIONS:At Least HS/SHS Graduate / 2nd yr college completed and upExcellent...

Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:At least HS grad (old curriculum) / SHS graduate (new curriculum) - at least 1 year Call...

Business PartnershipAs a Workforce Scheduling and Forecasting Specialist, you will work closely with business stakeholders to develop and implement workforce scheduling strategies that meet business objectives. Your responsibilities will include analyzing and validating forecasted volume to build staffing/scheduling plans, developing queue and overhead...