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Technical Support Specialist

7 days ago

Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

Company Overview:

Welcome to Welsend Global Services Inc., a dynamic and innovative company committed to excellence in after-sales services. We strive to deliver exceptional customer experiences through our talented team of professionals.

About the Job:

This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company. As a Technical Support Representative, you will be responsible for providing top-notch customer service and technical support to our clients.

Your Key Responsibilities:

  • Handle customer inquiries and resolve any issues related to orders promptly and professionally
  • Maintain up-to-date knowledge of our products and services
  • Work collaboratively with team members to meet performance goals and maintain a high level of customer satisfaction

Requirements:

  • Excellent English Communication skills, fluent spoken and written English
  • Customer Focus: A friendly and patient demeanor with a passion for providing exceptional service
  • Attention to Detail: Ability to accurately record and input customer information
  • Ability to multitask and work in a fast-paced environment

Benefits:

  • Opportunity to work with a dynamic and innovative company
  • Competitive compensation package
  • Chance to develop your skills and advance your career