Human Resources Strategic Partner

4 days ago


Cebu City, Central Visayas, Philippines Helpware Inc. Full time

Job Overview

We are seeking a highly skilled Human Resource Business Partner to join our team at Helpware Inc. As an HRBP, you will play a critical role in ensuring the strategic conduct and implementation of legally acceptable Human Resources management functions and processes.

Your primary responsibility will be to effectively partner with practice heads and leaders across all levels of the organization to drive business results through people practices.

Key Responsibilities
  1. Conduct career counseling sessions with team members to equip them with the guidance and knowledge to map out their desired career path.
  2. Assist in handling team member grievances and cases by conducting in-house investigations to observe due process and security of tenure for each team member.
  3. Design and facilitate team development activities to ensure participants achieve their goals and reflect on the dynamics of the team.
  4. Represent the company during initial mandatory conciliation and provide settlement for labor disputes before the Labor Arbiter.

Education Requirements:

A Bachelor's Degree in Psychology, Human Resources and Development, or any related field is required.

Work Experience:

The ideal candidate should have 2-3 years of HR or Operations experience in a Supervisory capacity, preferably within the call center, customer service, or any labor-intensive industry.



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