
Staffing Forecast Analyst
1 week ago
We are seeking a Senior Professional to develop and manage workforce forecasting and scheduling models. This role is responsible for developing and managing models, systems and methodologies needed for analysis, measurement and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.
Main Responsibilities:- Develop and manage forecasting and scheduling models
- Design and implement systems and methodologies for analyzing and assessing volumes and staffing/scheduling effectiveness
- Provide data-driven insights to support planning and decision-making
- Bachelor's degree in a related field
- Minimum 2 years of experience in Workforce Optimization or a related field
- Strong analytical and problem-solving skills
- Advanced proficiency in Microsoft Excel
- Proficient in Avaya CMS and Verint
- Proficient in handling Tableau (required)
- Alteryx and Power BI experience preferred
- A dynamic work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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PRI Analyst
1 week ago
Taguig, National Capital Region, Philippines Tasq Staffing Solutions Full time ₱500,000 - ₱1,000,000 per yearAbout the job PRI Analyst (Hybrid) | Taguig Shift: EMEA Work Setup: Hybrid Responsibilities:Capacity Planning, Forecasting, MS Excel Develop and implement forecasting and capacity planning tools and templates. Maintain regular performance reports & dashboards across core delivery processes, ensuring accuracy, relevance, and accessibility.
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Senior Staffing Coordinator
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Taguig, National Capital Region, Philippines beBeeScheduler Full time ₱900,000 - ₱1,200,000Job OverviewSutherland is a digital transformation company delivering exceptional customer experiences. For over 30 years, we've been entrusted with caring for clients' customers - a responsibility we believe we should earn every day.We're dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless....
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WFM Real Time Analyst
5 days ago
Taguig, National Capital Region, Philippines Access Healthcare Full time ₱30,000 - ₱35,000 per yearThe Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs.Key Responsibilities:Forecasting...
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Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time $104,000 - $130,878 per yearThe Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs.Key Responsibilities:Forecasting...
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Senior Workforce Management Analyst
1 week ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per yearTASQ is looking for a Senior Workforce Management Analyst to work on-site in Taguig.The screening interview will be done over-the-phone, so please keep your line open. The rest of the process will be done on site.A.EDUCATION AND EXPERIENCE PREFERENCESHigh School Diploma or its equivalentWFM Experience PreferredMS Excel KnowledgeReporting and Analysis...
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Data Analyst
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Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full time ₱600,000 - ₱1,000,000 per yearGet AI-powered advice on this job and more exclusive features. The company is seeking a detail-oriented Data Analyst to join our IT team. The Data Analyst will play a key role in report development and ongoing analysis. The ideal candidate is self-motivated, proactive, and experienced in using MySQL, Excel, and Microsoft Report Builder....
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Real-Time Analyst
3 days ago
Taguig, National Capital Region, Philippines Digiplus Interactive Corp. Full time ₱25,000 per yearAbout DigiPlus Interactive Corp.DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.For more information, visit: The Real-time...
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Workforce Senior Analyst
1 week ago
Taguig, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time $104,000 - $130,878 per yearThe Responsibilities:● Create reports on historical call volume, handle time and operating performance.● Develop call forecasts to a level of detail necessary for effective headcount planning andscheduling(interval level, daily level, weekly and monthly staffing requirement based onforecasted volume taking into consideration the assumed AHT, absenteeism...
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Workforce Senior Analyst
6 days ago
Taguig, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time $104,000 - $130,878 per yearThe Responsibilities: ● Create reports on historical call volume, handle time and operating performance. ● Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing requirement based on forecasted volume taking into consideration the...
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Workforce Senior Analyst
5 days ago
Taguig, National Capital Region, Philippines Ubiquity Global Services, Inc. Full timeResponsibilitiesCreate reports on historical call volume, handle time and operating performance.Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling (interval level, daily level, weekly and monthly staffing requirement based on forecasted volume taking into consideration the assumed AHT, absenteeism and other...