
Senior Subscription Revenue Manager
2 days ago
Senior Billing Specialist
">We're looking for a skilled professional who excels in managing subscription lifecycles, preparing dispute evidence, and maintaining accurate financial reporting. This hands-on AR execution role involves handling Stripe Subscriptions, reconciliations, disputes, and month-end reporting with precision.
You will be responsible for overseeing end-to-end billing operations, including subscription management, dispute representation, reconciliation of accounts, and support of financial reporting. Collections outreach is also part of the job, but your main impact will come from protecting revenue and running clean AR processes at scale.
Key Responsibilities:- Manage subscription lifecycle: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking.
- Own dispute representation: prepare and submit evidence packets to protect company revenue.
- Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
- Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
- Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed.
- Partner with Sales & Customer Success to ensure accurate subscription data.
- Identify and implement process improvements to make AR more efficient and scalable.
- 3+ years of experience in billing and accounts receivable in a SaaS or subscription business.
- Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
- Direct experience preparing and submitting dispute representation evidence.
- Strong knowledge of HubSpot for AR/billing workflows.
- Familiarity with collections outreach (calls + email), but with a bias toward solving process and data issues behind delinquency.
- Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
- Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced environment.
- Experience with US-based SaaS subscription billing.
- Track record of building or optimizing dunning workflows.
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