Technical Support Specialist
2 days ago
The Escalation Manager plays a critical role in the support team at CallTek, acting as a central point for managing and resolving escalated customer issues. This individual will ensure high-priority cases are addressed promptly, driving resolution while improving customer satisfaction and maintaining service-level agreements (SLAs).
In this position, you will collaborate with cross-functional teams to identify systemic issues and implement corrective actions.
Key Responsibilities:
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Technical Support Specialist
1 week ago
Cebu City, Central Visayas, Philippines Boldrimpact Full timeAbout the RoleAt Boldrimpact, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our customers.Key ResponsibilitiesResolve customer tickets in a timely and efficient manner, ensuring complete satisfaction with each...
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Technical Support Specialist
17 hours ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeWe are excited to announce a new Technical Support Specialist opportunity at Neksjob Philippines!About Us: Our company is dedicated to delivering exceptional customer experiences through innovative solutions and top-notch support. We are committed to empowering our customers with the tools and resources they need to succeed.Salary: $18,400 + Bonuses - a...
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Technical Support Specialist
7 days ago
Cebu City, Central Visayas, Philippines Teradyne Philippines, Ltd. - Cebu Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Teradyne Philippines, Ltd. - Cebu.
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Technical Support Specialist
3 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**Job Description**We are seeking a Technical Support Specialist - BPO to join our team at TASQ Staffing Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the BPO industry.**Key Responsibilities:**Provide technical assistance to clients via phone, email, or chatAnalyze customer issues and...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Sourcefit DR Full timeThe Technical Support Specialist role at Sourcefit DR involves providing technical assistance to our organization. The ideal candidate will have excellent problem-solving skills and the ability to work independently as part of a team.Responsibilities:Provide technical support to servers, networks, telephones, and other computing platforms.Conduct root cause...
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Technical Support Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines J-K Network Services Full timeBENEFITS :-Benefits (SSS, Philhealth, Pagibig, Etc)-HMO, Insurance-Allowances-Other benefits will further discussJOB DETAILS :Company Profile: Global professional services company with leading capabilities in digital, cloud and security.Position: Technical Support SpecialistCompany Industry: IT CompanyWork Location: Cebu CitySalary: Php 25,000 - Php 40,000...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeWe are seeking a Technical Support Specialist to join our team at Eteam Workforce Private Corporation. As a Technical Support Representative, you will be the primary point of contact for customers and provide assistance with technical issues.Key Responsibilities:Provide timely and effective support to customers via phone, email, or chatAnalyze customer...
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Technical Support Specialist
7 days ago
Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full time**About the Role**We are looking for an experienced Technical Support Specialist to join our IT team at Qualfon Philippines, Inc. as an End User Services Coordinator.The successful candidate will provide technical support to employees working from home, troubleshoot hardware and software issues, and maintain inventory control and reporting of all IT...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeJob OverviewCallTek is currently seeking a skilled Technical Support Specialist to join our team. As a Break-Fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients and cross-functional teams to diagnose and fix problems in a timely manner.Key...
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Cebu City, Central Visayas, Philippines VISEO Full timeAt VISEO, we're seeking a highly skilled Technical Support Specialist to join our team in the APAC region. As a key member of our support team, you'll play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our retail solutions.The ideal candidate will have a minimum diploma or bachelor's degree in information...
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Technical Support Specialist
5 days ago
Cebu City, Central Visayas, Philippines Metacom Careers Full timeMetacom CareersWe are looking for a skilled Junior Application Support Specialist to join our team.About the Role:The ideal candidate will have experience in providing technical support for customer-facing applications, with a strong focus on troubleshooting and root cause analysis.Key Responsibilities:Technical Support & Troubleshooting:Provide 1st level...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Your Go to Recruiter Full timeJob DescriptionAt Your Go to Recruiter, we are seeking an experienced Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for ensuring the smooth operation of our contact center solution.ResponsibilitiesDesign and implement functional contact flows allowing our hosting customers to reach the...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeAt CallTek, we are seeking a Technical Support Engineer Tier II to be part of our dynamic support team. As a Tier II engineer, you will handle complex technical issues and provide expert guidance to our customers, ensuring they receive high-quality support.Key ResponsibilitiesAddress escalated technical issues from Tier I support, providing in-depth...
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Technical Support Professional
2 days ago
Cebu City, Central Visayas, Philippines Hornetsecurity Full timeWelcome to Hornetsecurity, where we strive to provide top-notch cybersecurity services to our clients worldwide. As a Technical Support Specialist, you will be responsible for ensuring seamless support delivery to our corporate clients.Key ResponsibilitiesThis role involves:Troubleshooting technical issues related to system configurations, product...
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Technical Support Specialist
2 hours ago
Cebu City, Central Visayas, Philippines J-K Network Services Full timeBENEFITS :-Benefits (SSS, Philhealth, Pagibig, Etc)-HMO, Insurance-Allowances-Other benefits will further discussJOB DETAILS :Company Profile: Global professional services company with leading capabilities in digital, cloud and security.Position: Technical Support SpecialistCompany Industry: IT CompanyWork Location: Cebu CitySalary: Php 25,000 - Php 40,000...
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Technical Support Engineer
1 week ago
Cebu City, Central Visayas, Philippines Metacom Careers Full timeApplication Support RoleWe are seeking a talented Junior Application Support Specialist to join our team at Metacom Careers.In this role, you will be responsible for providing technical support to customers and resolving issues related to our Agent Support systems.Main ResponsibilitiesProvide technical support to customers via phone, email, or online...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Full timeJob OverviewThe role of a Technical Support Engineer at Supporting Enterprises involves providing exceptional customer service and technical assistance to clients. This position requires strong problem-solving skills, effective communication abilities, and a passion for helping others.About the JobThis is a full-time position that requires working in a...
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Technical Support Specialist
6 days ago
Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full timeJob Summary:This role involves providing technical support for critical business systems, including troubleshooting, debugging, and resolving issues related to Oracle PLSQL. The ideal candidate should possess strong proficiency in SQL/PLSQL skills and Oracle utilities, including SQL Loader.Responsibilities:- Provide technical support for critical business...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines AMCS Group Full timeAbout the RoleWe are seeking a skilled Software Support Engineer to join our team at AMCS Group, a leading provider of sustainability software solutions.As a key member of our customer support organization, you will be responsible for resolving technical issues and providing exceptional support to our clients.You will work closely with cross-functional teams...
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IT Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Sourcefit Philippines Inc Full timeJob Description:The IT Support Specialist is a key member of the information technology team and is responsible for providing technical support to the organization. The successful candidate will work closely with the IT team and other departments to ensure that the company's systems are running efficiently and effectively.