Makati Site Customer Service Representative

1 month ago


Makati City, National Capital Region, Philippines Neksjob Full time

Are you looking for a challenging and rewarding career in customer service? We are seeking a highly motivated and experienced CSR to join our team at our Makati site.

About Neksjob

Neksjob is a dynamic and fast-paced company that values its employees and provides them with opportunities for growth and development. As a leading provider of customer service solutions, we pride ourselves on delivering exceptional results and exceeding our clients' expectations.

Job Summary

We are seeking a skilled and dedicated CSR to handle large volumes of customer calls and provide excellent support and assistance to ensure customer satisfaction. The ideal candidate will have excellent communication skills, be willing to learn and adapt quickly, and possess a strong passion for providing exceptional customer experiences.

Key Responsibilities
  • Handle large volumes of customer calls and respond to queries in a timely and efficient manner
  • Provide excellent support and assistance to customers to resolve their issues and meet their needs
  • Work closely with the sales team to promote products and services and meet sales targets
  • Collaborate with other departments to improve processes and procedures and enhance customer experience
What We Offer

We offer a competitive salary of ₱23,000 per month, exciting performance bonuses and account-specific allowances, and comprehensive healthcare benefits. You will also have opportunities to develop your skills and advance your career within the company. If you are a motivated and experienced CSR who is passionate about delivering exceptional customer experiences, we encourage you to apply for this role.

Requirements
  • A high school graduate or senior high school graduate with 6 months BPO experience preferred
  • Logistics experience a plus
  • Excellent communication and interpersonal skills
  • Ability to work onsite in Makati


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