Customer Service Representative
1 week ago
We are hiring Customer Service Representatives to work in Makati sites. Our company, NEZDA Technologies, Inc., is committed to providing a dynamic and supportive work environment for our team members.
Job OverviewThis role involves interacting with customers through various channels, including phone, email, and social media. You will be responsible for resolving customer inquiries and issues in a professional and courteous manner.
Salary PackageThe salary package for this role includes a competitive base salary of 19,000 to 27,000 PHP per month, as well as performance incentives and bonuses. Additionally, you will receive a range of benefits, including health insurance, mandatory governmental benefits, and account allowances.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to improve customer service skills and knowledge
To be successful in this role, you will need to have the following qualifications:
- High school diploma or equivalent required; college graduates/undergraduates welcome to apply
- No prior work experience necessary; willingness to learn and grow with the company
- Excellent communication and interpersonal skills
- Amenable to working in a shifting schedule and on-site in Ayala, Makati
In addition to the salary package and key responsibilities, we offer a range of benefits to support your physical and mental well-being. These include:
- Health insurance (HMO)
- Mandatory governmental benefits: SSS, Pag-ibig, & Philhealth
- Account allowances
- Night differentials
- Performance incentives/bonuses
- State-of-the-art facilities and more
Estimated Salary Range: 24,000 - 36,000 PHP per month
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