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Customer Solutions Engineer

1 week ago

Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full time

Developer Soft and Technical Support Sea Inc. is seeking a talented Graduate Software Developer to join our Support Development team.

This is an exciting opportunity to work with cutting-edge technologies and contribute to the development of world-class software products.

Your key responsibilities will include communicating with customers through ticketing systems, reviewing project requirements, and providing solutions using DevExpress products.

Additionally, you will collaborate with the team to improve products, enhance customer experience, and troubleshoot issues.

As a Graduate Software Developer, you will have the opportunity to grow professionally and personally while making a meaningful contribution to our company.

Key Responsibilities:
  • Communicate with customers through ticketing systems to identify their needs and provide suitable solutions.
  • Review project requirements and provide tailored solutions using DevExpress products.
  • Work with the team to enhance product quality, customer satisfaction, and issue resolution.
  • Develop high-quality software products using Microsoft Technologies.
Benefits:
  • Flexible work arrangements to balance work and personal life.
  • A co-living corporate apartment near the office.
  • Meal and transportation allowances for office workers.
  • Internet allowance for home-based workers.
  • SSS, Philhealth, and Pag-ibig contributions fully covered by the company.
  • Maxicare Healthcare Insurance.
  • Gym reimbursements (up to 50%).
  • Quarterly performance bonuses.
  • Additional paid vacation days.
  • Annual corporate outing and gifts.