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Call Center Representative

2 months ago

taytay, Philippines Valeros Business Company Full time
Job Description:

As a Call Center Agent with Valeros Business Company, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner. This is a full-time, on-site role for a Call Center Agent - Dayshift at our facility in Quezon City. Key responsibilities include:

* Providing exceptional customer service through effective communication
* Resolving customer complaints in a timely and efficient manner
* Maintaining customer satisfaction levels
* Working as part of a team to achieve sales and customer service goals

Requirements:

* At least 6 months of experience in a call center environment
* Strong customer service and communication skills
* Ability to work well in a team environment
* Strong problem-solving skills
* Computer literacy to navigate systems efficiently