Frontline Support Specialist Role

5 days ago


Baguio City, Cordillera, Philippines Neks Job Philippines Full time
Key Responsibilities

The ideal candidate will be responsible for:

  • Answering incoming calls from customers in a friendly and confident manner
  • Sorting out customer inquiries or requests efficiently
  • Ensuring that customer requests are managed in an appropriate and timely manner
  • Developing and maintaining accurate files related to customer interactions
  • Delivering exceptional customer service while working on-site

Qualifications

To be successful in this role, you must possess:

  • A minimum of Senior High School education
  • At least 3 months of BPO experience
  • Excellent verbal and written communication skills
  • A willingness to work on-site

What We Offer

Neks Job Philippines provides a supportive work environment with opportunities for growth and development. Our benefits include:

  • Paid training for new hires
  • Competitive salary and allowances
  • Monthly performance incentives
  • Opportunities for career advancement


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