Customer Service Representative
3 weeks ago
Neksjob is currently looking for highly motivated and skilled Customer Service Representatives to join our team. This role involves providing exceptional customer service through various communication channels, including phone, email, and live chat.
About the Role:
- Respond to customer inquiries in a timely and professional manner.
- Solve customer complaints and concerns efficiently and effectively.
- Upsell and cross-sell products and services to customers.
- Maintain accurate records of customer interactions and transactions.
- Meet or exceed performance targets and key performance indicators (KPIs).
Requirements:
- Candidates must have at least 3 months of experience in a similar role.
- Senior High School Graduate or equivalent required.
- Excellent communication and interpersonal skills are essential.
- Ability to work independently and as part of a team.
- Willingness to work on-site.
What We Offer:
- A competitive salary of PHP 22,000 - 25,000 per month, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that encourages teamwork and collaboration.
Why Choose Neksjob?
- We prioritize work-life balance and offer flexible scheduling options.
- We provide a safe and inclusive workplace culture that values diversity and equality.
- We invest in our employees' growth and development through regular training and feedback sessions.
- We offer a range of perks and benefits, including meal allowances, transportation assistance, and employee discounts.
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