Service Excellence Coach

About the RoleThis is an exciting opportunity to join our team as a Leadership Coach at GoTeam. In this role, you will be responsible for delivering exceptional client service and driving operational excellence through effective coaching and development of our team members.Key Responsibilities:Deliver high-quality coaching and development programs to team...

Job Summary:The Operational Excellence Coach plays a pivotal role in driving quality program execution and delivery by partnering with team leads to monitor and coach customer care representatives.Main Responsibilities:Coordinate and facilitate new team lead training, continuing education, and on-the-job training related to the quality and coaching...

The primary role of the job is to advocate world-class customer experience to front-liners and support members of the account. The job focuses on coaching and training customer experience soft skills essential in enabling our front-liners connect better with customers and demonstrate overall excellent call handling. The job also focuses on aligning and...

Professional Coach and AdvisorWe seek a seasoned Professional Coach and Advisor to join our team. This role involves coaching and guiding the team to improve day-to-day activities and processes, managing a team of Individual Contributor co-workers, and delivering professional responsibilities with a focus on excellence.About the Position:This role requires...

We are looking for an experienced Customer Experience Coach to join our team.About the RoleThis role involves coaching and mentoring employees to improve their customer service skills and behaviors. The ideal candidate will have excellent communication skills, be able to analyze performance data, and provide actionable feedback.Key ResponsibilitiesCoach and...

TASQ is in search of a call center sales coach for a position in Cebu. The pre-screening interview will take place via phone, so please make sure your phone line is available.**Job Overview: Sales Coach (Cebu)****Shift:** Shifting schedule (primarily night shifts)**Work Setup:** Onsite (Cebu)**Qualifications:**- Strong background in telecommunications...

Key ResponsibilitiesThe Client Service Excellence Lead will be responsible for ensuring that client quality and service levels are met on a consistent basis.The key responsibilities of this role include:Coaching and supporting Team Leads to improve their skills and knowledgeDeveloping and implementing process improvements to enhance team...

We are seeking a Service Excellence Director to lead our QA team at Alorica Cebu. As a QA Supervisor, you will be responsible for driving continuous improvement and enhancing customer service performance through the evaluation of customer interactions.About the Role:The successful candidate will develop and implement quality assurance strategies to enhance...

About the RoleWe are seeking an experienced professional to join our team as a Performance Improvement Coach.The successful candidate will be responsible for coaching and supporting Team Leads to drive performance improvement and excellence.The key responsibilities of this role include:Developing and implementing process improvements to enhance team...

About TASQ Staffing SolutionsWe are a leading staffing solutions provider that connects top talent with exceptional clients. Our commitment to excellence drives us to deliver high-quality professionals who meet the needs of our clients.Job DescriptionThe ideal candidate will serve as a Sales Trainer and Sales Development Lead, guiding our sales teams to...