Online Presence Management Specialist

1 day ago


Paranaque City, Calabarzon, Philippines beBeeReputation Full time ₱70,000 - ₱80,000
Job Description

GrowthAssistant is seeking a skilled professional to strengthen and protect clients' online presence. In this role, you'll monitor key review platforms, craft empathetic and professional responses, and support initiatives that encourage positive client feedback.

Key Responsibilities
  • Monitor major review platforms daily for new activity.
  • Draft and post timely, professional responses to customer reviews.
  • Assist in implementing outreach campaigns to encourage satisfied clients to leave positive reviews.
  • Track review performance metrics and generate regular reports for management and clients.
Required Skills and Qualifications
  • Background in community management or customer success roles.
  • Experience in customer service, reputation management, or community building.
  • Experience with AI tools, automation connectors like Zapier, and Google Sheets/Excel proficiency.
  • Strong written communication with empathy and professionalism.
Company Benefits
  • 100% Remote Work.
  • Attendance, Anniversary, and Referral Incentives.
  • Paid Time Off, including US Holidays.
  • Health Insurance.
  • Yearly Performance Evaluation.
Additional Information
  • Flexibility to thrive in a startup environment.
  • Ability to design workflows and refine processes.


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