Customer Experience Representative

6 days ago


Pasig, National Capital Region, Philippines ClearSource Full time

About Us

ClearSource values its team members and strives to create a supportive work environment that fosters growth and success.

We're dedicated to delivering exceptional customer experiences and providing opportunities for professional development.

Job Description

This role involves working closely with our Sales Support Team to serve our client in the Home Warranty industry. The ideal candidate will have:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of the home warranty industry and its related products.
  • Strong problem-solving and analytical skills.

Responsibilities include:

  • Receiving and responding to customer inquiries via phone and email.
  • Providing accurate and timely information to customers.
  • Assisting with policy renewals and transitions.
  • Developing and maintaining relationships with customers and stakeholders.

Requirements

  • College degree or equivalent required.
  • Minimum 1 year of sales experience, preferably in the home warranty industry.
  • Proven track record of meeting or exceeding sales targets.


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