Middleware Consultant with Technical Expertise
6 days ago
We are looking for a highly skilled Middleware Consultant with technical expertise in various systems, including IBM MQ, IBM ACE, and IBM Cast Iron Datapower. As a key member of our operations team, you will be responsible for leading a 24x7 support team handling application integrations through IBM ACE, Cast Iron, and Datapower.
The successful candidate will have a strong background in middleware integration and technical expertise in various systems. They will also have excellent leadership and communication skills to ensure smooth operation of the team.
Key Responsibilities:
- Lead a 24x7 support team handling application integrations through IBM ACE, Cast Iron, and Datapower
- Act as the lead SME
- Ensure SLAs for service requests and incident resolutions are met
Responsibilities and Expectations
- Develop the skillset of the team. Identify, recommend, and execute improvements on the teams' core skills
- Identify, recommend, and execute improvements on the operations
- Identify, recommend, and execute technical improvements on the technology supported
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