Senior Loan Specialist
1 week ago
We are seeking a highly skilled Senior Loan Specialist to join our team at Hunter's Hub Inc. As a key member of our sales and financing department, you will be responsible for ensuring the successful sale and financing of motorcycles. Your primary objective will be to assist potential customers in finding their ideal motorcycle while providing excellent customer service.
About the Role:
In this role, you will be required to conduct field credit investigations, provide results within prescribed standards, and monitor first three installment payments of customers. You will also be responsible for encouraging customers to settle delayed payments through various means, conducting customer KYC, authentication of customer valid IDs, signature verification, contract signing, and briefing during loan releasing. Additionally, you will ensure complete submission of loan documents and dealer documents subject for booking within the day or the least the following day free of deficiencies. Timely submission of loan folders (loan documents & dealer documents) for safe keeping arranged on set standards to SBF Head office or SMU after booking is also an essential task. Furthermore, you will update dealers on the status of loan applications that were endorsed to SBF from time to time. Conducting customer briefings during unit release and loan documents signing, building and maintaining good business relationships with handled dealers, and providing good servicing to concerned parties are all crucial aspects of this role.
Responsibilities:
- Assist potential customers in finding their ideal motorcycle
- Conduct field credit investigations and provide results within prescribed standards
- Monitor first three installment payments of customers
- Encourage customers to settle delayed payments through various means
- Conduct customer KYC, authentication of customer valid IDs, signature verification, contract signing, and briefing during loan releasing
- Ensure complete submission of loan documents and dealer documents subject for booking within the day or the least the following day free of deficiencies
- Timely submission of loan folders (loan documents & dealer documents) for safe keeping arranged on set standards to SBF Head office or SMU after booking
- Update dealers on the status of loan applications that were endorsed to SBF from time to time
- Conduct customer briefings during unit release and loan documents signing
- Build and maintain good business relationships with handled dealers
- Provide good servicing to concerned parties
Requirements:
- Gender Preference: Male/Female
- Minimum experience: With or without experience
- Educational attainment: High School, Senior High Graduate, and College Graduate
- Age requirements: 35 years old below
- Preferably has experience in the 2W Industry; if not, a background in Sales is acceptable
- Candidates should have at least a 1-year gap from recent employment with partner dealers
Special Requirements:
- Must have a Motorcycle (If none, the candidate must know how to drive and willing to avail a motorsikloan on their first day). With a valid driver's license.
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