Supply Chain Operations Manager

6 days ago


Cebu City, Central Visayas, Philippines VISEO ASIA Full time

We are seeking a highly skilled and experienced Anaplan AMS Team Leader to lead our L2 S&AS Supply team. The ideal candidate will possess an extensive functional and technical background, with a particular focus on supply chain management processes and AMS (Application Management Services) activities.

Job Description

As a team leader, you will be responsible for managing and mentoring the team, ensuring the effective delivery of support services, and driving continuous improvement initiatives.

  • Lead and co-manage with the cluster lead the L2 S&AS Supply team, providing guidance, mentorship, and support to team members.
  • Utilize and manage Opcon scheduler, ETL processes, SQL databases, and BLOB management to support supply chain operations.
  • Handle incident management, perform root cause analysis, and ensure user proximity to address and resolve issues promptly.
  • Manage problem management processes and follow up on action plans to ensure continuous improvement and issue resolution.
  • Escalate issues as necessary to ensure timely resolution and maintain service levels.
  • Closely collaborate with users to understand their needs and provide effective solutions.
  • Maintain and improve the overall performance and reliability of supply chain applications.
  • Drive continuous improvement initiatives, leveraging team expertise to enhance processes and systems.


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