Mobility Project Lead

Manager, Matter Mobility

• As a key member of our team, you will lead all aspects of Partner Transfer activities across the firm, ensuring compliance with technologies and client requests.
• Developing long-range plans, setting goals, providing direction, and executing services, initiatives, and projects to reduce risks and costs associated with information governance are essential duties.
• Oversee all aspects of Outgoing and Incoming Transfer workflows, coordinating the review and archiving of departing users' hard copy files and personal data, and ensuring the completion of approved personal data requests.
• Lead projects to automate Matter Mobility and Departed User data processes and liaise closely with the General Counsel Office and other key stakeholders.

• Manage work assignments of team members principally responsible for the matter mobility process domains.
• Own initiatives to drive changes in working practices and Firm culture to accelerate the adoption of efficient, cost-effective, modernized matter mobility practices.
• Set performance, attendance, and punctuality expectations of team members, evaluate performance, and provide feedback on an ongoing basis.
• Provide guidance to Firm personnel at all levels on the firm's matter mobility processes.
• Provide operational support for projects relating to client and firm data.
• Execute plans and reports progress towards goals relating to matter mobility including compliance, information management, storage, and archives.
• Recommend clean-up project completion and management to support firm IG policies and programs to reduce the volume of potential data for mobility.
• Draft, review, and present proposals, project plans, status reports, metrics, and other information in a format and style relevant for the intended audience.
• Communicate the role's vision, annual goals, and guiding principles in a variety of forums (1:1, administrative meetings, etc).
• Communicate directly with senior management and members of the Office of the General Counsel and other partners; state areas of concern, address questions, and/or resolve outstanding issues with the appropriate parties.
• Develop and maintain professional and cooperative working relationships with all staff.
• Empower staff by sharing information, knowledge, training, and skills. Coach and mentor staff. Inspire and challenge staff. Monitor and guide staff towards goal accomplishments.
• Conduct periodic staff meetings to keep staff apprised of events and/or procedures within the department and the firm.
• Meet Firm attendance and reporting requirements and policies.
• Provide backup leadership coverage to Senior Manager of IG Operations.

• Transfers Process Management:
• Incoming and Departures Personal Data Process Management:

• 6+ years of experience in risk management, information governance, or records management.
• 6+ years of supervisory experience, including work intake, assignment, review, feedback, goal setting, and reporting metrics.
• Bachelor's degree required; Master's degree preferred (ideally in Records Management, Library Sciences, Computer Science, Information Systems Management, Business Administration, or related fields).
• Commercial and business awareness; preference for law firm experience.
• Proficiency in managing and using a Records Management System (RMS).
• Educational background in IT, legal, compliance, information management, or records management.
• Client service focus.
• Clear and concise written and oral communication skills.
• Proficiency in Legal Document Management Systems (DMS); preference for iManage Work experience.
• Experience with major matter mobility platforms.
• Strong proficiency in Microsoft Office and M365 (Word, Excel, PowerPoint, Teams, Visio).
• Advanced knowledge of information governance principles and technologies.
• Proficiency in virtual meeting platforms (MS Teams, Webex).
• Strong academic record and intellectual curiosity.
• Ability to see the big picture.
• Outstanding negotiation skills.
• Strong time management and ability to handle pressure.
• Driven by professional growth.
• Strong professional presence.
• Team player with strong judgment.
• Proactive, resourceful, and takes initiative.
• Fluency in English.