Senior E-commerce Manager

24 hours ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeShopifyManager Full time ₱600,000 - ₱900,000
About the Position

This is a mid-senior level full-time role that oversees and optimizes our online store on the Shopify platform. The successful candidate will be responsible for managing all aspects of the store to meet business objectives, ensuring brand consistency, improving site performance, and executing marketing campaigns that drive traffic, conversions, and customer loyalty.

Key Responsibilities
  • Store Management & Operations:
    • Oversee day-to-day operations of the Shopify store, including product listings, inventory management, and order fulfillment processes.
    • Conduct regular site audits to ensure accurate content, pricing, and product information.
    • Manage and integrate third-party apps and plugins to enhance store functionality and user experience.
  • Brand & Marketing Strategy:
    • Develop and implement multi-channel brand marketing campaigns across digital and experiential platforms.
    • Work with cross-functional teams to ensure a consistent brand message across all touchpoints.
    • Analyze market trends and competitor activity to inform brand positioning and new product launches.
  • Performance Analysis & Optimization:
    • Monitor, analyze, and report on key e-commerce metrics such as sales, conversion rates, average order value (AOV), and customer lifetime value (CLV).
    • Use data to identify opportunities for improvement and implement A/B testing on site elements, marketing campaigns, and user flows.
    • Optimize the store for search engine visibility (SEO) and user experience (UX) to improve site traffic and conversions.
  • Collaboration & Project Management:
    • Work directly with design and development teams to scope and launch new features, design updates, and custom functionality for the Shopify storefront.
    • Translate business needs and creative vision into clear, actionable requirements for developers.
    • Coordinate project timelines and deliverables to ensure on-time and on-budget execution of site enhancements and redesigns.
  • Customer Experience & Communication:
    • Ensure an exceptional and seamless customer journey from browsing to post-purchase.
    • Proactively engage with customers to gather feedback, address concerns, and foster a strong community around the brand.
    • Work with the customer service team to address and resolve customer issues in a timely manner.

Requirements

  • Demonstrated expertise in the Shopify platform and its backend functions.
  • Experience managing a Shopify-based store.
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Strong understanding of SEO and UX principles.
  • Able to work collaboratively with cross-functional teams.

Benefits

This role offers a dynamic work environment, professional growth opportunities, and a competitive compensation package.

How to Apply

If you're a motivated and results-driven individual looking to take your career to the next level, please submit your application.

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