Senior E-Commerce Operations Specialist

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeEcommerce Full time ₱24,000 - ₱42,000

Our organization is seeking an accomplished E-Commerce Specialist to contribute to the effective operation of our online sales channels. The ideal candidate will collaborate with the account manager to ensure that our e-commerce accounts are properly maintained, with accurate product listings, pricing, and inventory management.

Key Responsibilities:
  • Maintain key e-commerce accounts in an up-to-date state.
  • Support the account manager by gathering data, generating spreadsheets, and performing calculations to track performance.
  • Ensure all new products are uploaded to various e-commerce platforms (Amazon, Walmart, etc.) accurately and in a timely manner.
  • Regularly review top-selling items, adjusting images, videos, and variations as necessary. Ensure the inventory status is correct across all platforms.
  • Work within internal systems and customer systems to retrieve, update, and ensure pricing accuracy. Also, manage promotional pricing during sales periods.
  • Coordinate product listing updates, pricing adjustments, and promotional campaigns with both internal teams and external stakeholders.
  • Manage relationships with key online marketplace platforms and ensure all requirements are met.
  • Provide ongoing analysis of e-commerce metrics, identifying opportunities to improve product listings, sales performance, and customer satisfaction.
  • Assist in troubleshooting issues related to online orders, inventory discrepancies, or product mismanagement.

Requirements:

  • Bachelor's degree preferred.
  • 1-2 years of relevant work experience as an E-Commerce Coordinator or in a similar role.
  • Platform Experience: Must have experience uploading products on Houzz and Cymax. Experience on Lowe's, Walmart, Amazon, and Target platforms is beneficial.
  • Proficiency in Microsoft Excel for data manipulation, reporting, and analytics.
  • Experience with Microsoft Office Suite (Word, PowerPoint, etc.)
  • Communication Skills: Strong English communication skills, both written and oral.
  • Attention to Detail: Must be highly efficient, organized, and detail-oriented to ensure accurate product listings and timely order processing.
  • Other Skills: Ability to handle multiple tasks, prioritize responsibilities, and work under pressure in a fast-paced environment.

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