Financial Services Representative

6 days ago


Manila, National Capital Region, Philippines RCBC Bankard Services Corporation Full time

Job Description

This role is responsible for managing the flow rate of accounts under assigned portfolio through efficient and effective collection follow-ups, with the goal of curing these accounts and preventing them from further flowing to higher bucket delinquency.

Key Responsibilities:

  • Evaluate and assist cardholders and loan borrowers in resolving service issues that result in non-payment of accounts.
  • Manage the flow rate of accounts under assigned portfolio through efficient and effective collection follow-ups.

Requirements:

  • Graduate of any 4-year course.
  • Preferably with collection or customer service experience in a credit card or financial services company for at least 2 years.
  • Good oral and written communication skills and multi-tasking abilities.
  • Must be computer literate, with knowledge in MS Office.


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