Financial Services Representative
6 days ago
Job Description
This role is responsible for managing the flow rate of accounts under assigned portfolio through efficient and effective collection follow-ups, with the goal of curing these accounts and preventing them from further flowing to higher bucket delinquency.
Key Responsibilities:
- Evaluate and assist cardholders and loan borrowers in resolving service issues that result in non-payment of accounts.
- Manage the flow rate of accounts under assigned portfolio through efficient and effective collection follow-ups.
Requirements:
- Graduate of any 4-year course.
- Preferably with collection or customer service experience in a credit card or financial services company for at least 2 years.
- Good oral and written communication skills and multi-tasking abilities.
- Must be computer literate, with knowledge in MS Office.
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