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Regulatory Compliance Manager

1 month ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Title: Regulatory Compliance Manager

Gratitude Philippines is seeking a highly skilled Regulatory Compliance Manager to join our team. As a key member of our operations team, you will be responsible for ensuring that our service delivery operations are in compliance with relevant regulations and laws.

Key Responsibilities:
  • Manage and develop the Service Delivery Operations team to ensure compliance with regulatory requirements.
  • Ensure the execution of delivery work across one or more service delivery operations, while optimizing delivery of standard solutions within area(s) of expertise.
  • Manage to contract operational and financial commitments, including reducing costs on standard offerings, assets, technologies, licenses, facilities, and subcontractors (where required).
  • Participate in solution design processes, including leading or supporting the design of new offerings or services for industry/functional/technical areas.
  • Work with delivery leadership to sign-off on solutions and ensure delivery capability will achieve client expectations.
  • Address performance issues across the service delivery operations, create operational approach, and implement continuous improvement.
Requirements:
  • 8 to 12 years of work experience, with 5 to 10 years supervisory experience.
  • Preferred financial background.

We are looking for a highly motivated and experienced professional who can lead our Service Delivery Operations team to success. If you have a passion for compliance and operations, and are looking for a challenging role, please apply today.