International Trade Coordinator

2 weeks ago


Manila, National Capital Region, Philippines Damco Spain SL Full time

Damco Spain SL leads the way in integrated logistics for over a century. We drive innovation and transformation, redefining the boundaries of possibility.

We celebrate diversity, foster collaboration, and prioritize continuous learning among our employees, ensuring they reflect the customers we serve worldwide.

Our vast network of over 100,000 employees across 130 countries propels the future of global trade and logistics.

We harness cutting-edge technologies to unlock unparalleled global opportunities.

About This Opportunity

This role offers an exciting chance to join a multinational company shaping global trade.

Daily interactions with colleagues globally will enhance professional skills in a dynamic environment.

We provide support for career growth through expertise achievement and on-the-job learning.

Key Responsibilities:

  1. Pursue all export/import activities aligned with individual and team KPI's.
  2. Maintain adherence to SOPs and IOPs in daily operations.
  3. Accurate and timely responses to inquiries via email, escalating difficulties as per SOPs/IOPs.
  4. Process export/import documents focusing on meeting end customer requirements.
  5. Implement process improvements based on experience.

Essential Qualifications:

  1. Flexibility in working mid-shift schedule and hybrid setup.
  2. Minimum 1-year experience in Customer Service, BPO, Shipping Industry for Voice and Non-voice.
  3. Proficient in English language.
  4. Familiarity with basic Excel, Salesforce case management style.
  5. Strong analytical skills, ownership, and multi-tasking abilities.
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