Customer Experience Representative

3 days ago


Pasig, National Capital Region, Philippines TaskUs Full time

About TaskUs

We are a leading provider of outsourced digital services and next-generation customer experience to innovative companies. Our goal is to deliver high-quality experiences that exceed our clients' expectations.

As a Community Ambassador at TaskUs, you will be the first point of contact for our organization, providing administrative support across various departments. You will handle the flow of people through the business, ensuring seamless applicant engagement, reception management, client & executive experiences.

You will regulate administrative work, such as billing validations, shuttle & logistics, executive and client management, and assets & office supplies management. Your responsibilities will include:

  • Ensuring accurate and timely completion of tasks with a high-quality sense of urgency.
  • Collaborating with different team departments to anticipate applicants' needs and provide exceptional customer service.
  • Maintaining relationships with vendors and internal customers to facilitate departmental discussions and actions.
  • Preparing daily/weekly/monthly/annual reports to track office supplies requisition, delivery, retrievals, inventory, consumption, and validation.

Requirements:

  • A sociable multitasker with excellent written & verbal communication skills.
  • Highly organized, creative, and proficient in writing.
  • Educational background of College Level or Bachelor's Degree preferably related to Business Administration, Communications & Hospitality Management.
  • Commit to work on-site from Monday to Friday with flexible working shift schedules.
  • Approachable, patient, and flexible.
  • Knowledge of Microsoft Office and understanding of Google Suite and Creative applications such as Canva or Photoshop is a plus.


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