Exceptional Customer Experience Professional – Join the Team
2 weeks ago
Pursue a Rewarding Career
As a Customer Care Professional at American Express, you'll embark on a journey of continuous learning and development, working alongside a talented team of professionals who share your passion for customer service. This role offers a unique blend of technical and soft skills, allowing you to grow both personally and professionally.
You'll have the opportunity to develop your skills in areas such as:
- Consultative selling techniques
- Relationship-building and account management
- Problem-solving and issue resolution
- Effective communication and interpersonal skills
About the Role
- Utilize consultative selling techniques to tailor solutions and meet customer objectives
- Develop and maintain relationships with customers to increase loyalty and retention
- Collaborate with internal stakeholders to resolve complex customer issues and deliver seamless experiences
- Meet or exceed performance metrics, including sales rates, quality goals, and productivity targets
What We Offer
- A competitive salary and bonus incentives
- Ongoing training and development opportunities to enhance your skills and career prospects
- A comprehensive benefits package, including medical, dental, vision, and life insurance
- A dynamic and supportive team environment that encourages growth and collaboration
- Flexible working arrangements to balance work and personal life
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