Customer Service Representative

7 days ago


Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Description:
Eteam Workforce Private Corporation is seeking a highly skilled and experienced Customer Service Representative to join our team in Makati. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.

**Job Responsibilities:**
* Handle customer inquiries and complaints via phone, email, or chat
* Provide accurate and timely responses to customer queries
* Resolve customer issues in a professional and courteous manner
* Collaborate with internal teams to resolve complex customer issues
* Meet or exceed performance targets and Key Performance Indicators (KPIs)

Requirements:
* At least 1 year of experience in a call center environment
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Willingness to learn and adapt to new processes and technologies
* Bachelor's degree or equivalent

Benefits:
* Competitive salary: PHP 35,000 - PHP 40,000 per month
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive team environment
* Professional development opportunities

Others:
* 6 months contract
* ASAP start date

About Us:
Eteam Workforce Private Corporation is a leading provider of staffing solutions in the Philippines. We are committed to delivering high-quality services to our clients while maintaining a positive and respectful work environment.

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