Solution Delivery Executive

4 days ago


Manila, National Capital Region, Philippines Oracle Full time
Senior Technical Account Manager Job Description

This role involves developing long-term relationships with key customer stakeholders. The successful candidate will oversee the delivery of Oracle services, ensuring compliance with contracted terms and business objectives.

You will collaborate with sales, delivery teams, and customers to identify and implement solutions, manage major incidents, and conduct service account planning and periodic account reviews to improve service quality.

  • Key Responsibilities:
  • Develop and maintain long-term relationships with key customer stakeholders.
  • Oversee the delivery of Oracle services.
  • Collaborate with sales, delivery teams, and customers.
Qualifications & Experience

The successful candidate will possess a bachelor's degree in Computer Science or related field, with at least 10 years of experience in managed services, ERP finance, or technical account management. Strong expertise in functional support, customer service, and problem management is essential.

  • Bachelor's degree in Computer Science or related field.
  • 10+ years of experience in managed services, ERP finance, or technical account management.
  • Strong expertise in functional support, customer service, and problem management.

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