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Academic Support Manager
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The Higher Education Officer will play a crucial role in promoting student success by providing high-quality support services. This includes developing and implementing programs that cater to the diverse needs of students, working closely with departments to ensure seamless communication and referral processes, and collaborating with external organizations to enhance student opportunities.
The ideal candidate will have a strong ability to lead and motivate a team, manage workloads, and meet deadlines while maintaining a positive and collaborative work culture. A bachelor's degree in education, student affairs, counseling, or a related field is essential, along with at least 3-5 years of experience in student services or a related area, including 2 years in a leadership position.
Able to interact with diverse groups of students and staff, handle complex issues creatively and diplomatically, and demonstrate a commitment to understanding and responding to student needs with empathy and professionalism.