Lead Account Operations Director

2 weeks ago

Quezon City, National Capital Region, Philippines beBeeOperations Full time ₱5,000,000 - ₱8,000,000
Job Title: Senior Operations Manager

This role is responsible for overseeing the day-to-day operations of multiple accounts and business lines within a contact center environment.

The ideal candidate will have strong leadership skills and be able to meet/exceed service level agreements (SLAs) defined in client statements of work.

  • Skillset includes coaching, developing, and supporting Operations Managers, Team Leaders, and support staff in an operations department
  • Meet/Exceed service level agreements (SLAs)

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