Operations Director

3 weeks ago


Quezon City, National Capital Region, Philippines Intelassist Full time
Overview

Employment Type: Full-Time Employment

Work Setup: 100% Onsite

Work Schedule: Night Shift (Following U.S. Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: 170,000 PHP to 200,000 PHP/Monthly

Job Description The Operations Director will lead high-performing teams across a diverse portfolio, including Accounting, Architecture & Engineering, Customer Service, Back Office, IT, and Healthcare, ensuring excellence in service delivery, operational efficiency, and financial performance. This strategic, hands-on leader will align multi-industry operations with evolving client needs, technology trends, compliance standards, and business objectives. Key responsibilities include driving cross-functional initiatives, optimizing workflows, implementing best practices, and fostering a culture of performance, accountability, and client success.

Key Responsibilities
  • Live and execute the mission and vision of the organization.
  • Communicate effectively and build strong relationships with all stakeholders, across all levels, and all departments, to ensure alignment and collaboration.
  • Lead multi-industry operations teams by developing tailored strategies for each vertical—ensuring high service levels across accounting, A&E, IT, customer service, healthcare, and back-office accounts.
  • Drive business growth by identifying opportunities within current accounts and collaborating on new business proposals and service expansion.
  • Conduct regular business reviews to evaluate team performance,


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