Network Systems Engineer

4 days ago


Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time
Job Title: Network Engineer

Strategic Networks Inc. is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our network infrastructure to ensure high levels of availability and performance.

Key Responsibilities:
  • Manage and implement ITSC access requests on clients' managed security devices.
  • Monitor and maintain all installed systems and infrastructure to ensure optimal performance.
  • Collaborate with the Global Network Operations Center (GNOC) to identify and resolve incidents triggered by NMS, ticketing tools, and emails.
  • Ensure zero missed service level agreement (SLA) conditions.
  • Identify and log problems and errors in a timely manner using our inbuilt tool.
  • Liaise with stakeholders, including GNOC, vendors, and carriers, to expedite diagnosis and resolution of errors and problems.
  • Open TAC cases with vendors and follow up on resolutions.
Requirements:
  • Bachelor's degree with at least 4-9 years of network experience.
  • Ability to apply escalation processes.
  • Excellent communication skills to interact with customers globally.
  • Ability to investigate first-line support calls and identify root causes of incidents and problems.
  • Ability to perform handover procedures during shift changes.
Technical Skills:
  • CCNA certification.
  • Palo Alto Firewalls configuration.
  • Illumio technology.
  • Public cloud experience in GCP, AWS, and Azure.
  • Tools experience in Network Monitoring CA-Spectrum, SPLUNK, ThousandEyes, Cisco/Arista Switches and Routers.
  • Understanding of networking protocols (EIGRP, OSPF, BGP), switching technologies (VLAN, STP, EtherChannel's, Standalone) and ACI, Nexus NX-OS, Wireless Infrastructure.
  • Knowledge of Load Balancing (BigIP- F5 LTM and GTM).


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