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Digital Solutions Expert

2 weeks ago

Pasig, National Capital Region, Philippines Satellite Office Full time
Job Description

As a Digital Services Specialist at Satellite Office, you will play a critical role in ensuring the successful operation of our ecommerce platform. Your primary responsibilities will include platform configuration and maintenance, performance monitoring and optimization, order management and workflow, support for business change requests, and site maintenance and issue resolution.

Key Responsibilities
  1. Configuration Management: Develop and maintain accurate and efficient Magento configurations to meet business needs.
  2. Performance Tuning: Identify areas for improvement and implement optimizations to enhance site performance and user experience.
  3. Order Fulfillment: Monitor and manage the order fulfillment process to ensure timely and accurate delivery.
  4. Change Management: Collaborate with stakeholders to assess and implement changes to the platform.
  5. Incident Resolution: Troubleshoot and resolve technical issues promptly to minimize downtime and impact on customers.