Healthcare Account Representative

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Aspire Global Solutions Full time
Job Summary

We are seeking a skilled and compassionate Healthcare Account Representative to join our team at Aspire Global Solutions. In this role, you will be responsible for providing exceptional patient service and support to our clients.

Key Responsibilities
  • Answering Calls: Respond to incoming calls in a timely and professional manner, ensuring that patients receive accurate and helpful information.
  • Scheduling Appointments: Schedule appointments correctly, reviewing date, time, location, and provider name with callers.
  • Providing Information: Inform callers of items to bring to appointments, including insurance cards, medications, and office visit fees.
  • Handling Confidential Information: Maintain confidentiality and handle sensitive information with discretion.
  • Effective Communication: Communicate effectively on the telephone, exercising good judgment to handle calls appropriately.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional patient service, we encourage you to apply.



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