Technical Operations Specialist
1 week ago
**Job Overview:**
Kareila Management Corporation (S&R Membership Shopping) is seeking a talented IT Specialist to support our QSR operations. The successful candidate will have experience with Microsoft Navision, SQL, and system migrations, and will be responsible for setting up new stores, handling system migrations, and providing ongoing technical support.
**Key Responsibilities:
- Set up new QSR locations, configuring and testing all IT systems.
- Migrate TP Linux systems to Microsoft Navision and LS Nav, ensuring a seamless transition.
- Roll out Microsoft Navision and LS Nav to new stores, including installation and configuration.
- Configure and test POS designs and replicate new items as required.
- Create and manage operator profiles for staff and managers.
- Configure and manage data transmission between stores, ensuring data consistency.
- Install and maintain NAVISION software for all users, providing technical support for NAV POS and server-related issues.
- Create and monitor auto-backup systems for all NAV Store Servers to ensure data integrity.
- Monitor the Head Office (HO) server, including both application and database performance.
- Coordinate with external providers to resolve severe issues and implement solutions provided by them.
- Coordinate with mall IT personnel to address and resolve issues effectively.
- Regularly monitor store issues, providing timely solutions and support.
- Offer NAV support to the Accounting and Buying departments, ensuring smooth operations.
- Monitor NAV user license availability and manage allocation.
- Implement and manage web client solutions for QSR operations.
- Provide on-site support for QSR locations as needed.
- Monitor and report telco issues affecting QSRs.
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