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Customer Service Representative

2 weeks ago

Makati City, National Capital Region, Philippines Neksjob Philippines Full time

Company Overview

Neksjob Philippines is a leading organization dedicated to providing top-notch customer service experiences. We strive to exceed our customers' expectations by delivering exceptional support and solutions.

Job Description

We are seeking an experienced Call Center Agent to join our team. As a Phone Support Specialist, you will be responsible for responding to incoming calls from customers, addressing their inquiries and concerns, troubleshooting problems, and providing information about our products and services.

Required Skills and Qualifications

  • At least 6 months of phone call center experience (voice only), highly preferred with 1 year of voice CCE
  • Telco or financial account experience is highly preferred
  • Ability to work onsite
  • Excellent communication skills

Benefits

We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment that values teamwork and collaboration.