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Concierge - Angeles Pampanga

4 weeks ago

Angeles City, Central Luzon, Philippines TahjNsdmm Management Full time
Job Title: Concierge - Angeles Pampanga

We are seeking a highly skilled and experienced Concierge to join our team at Tahj/Nsdmm Management in Angeles, Pampanga. As a Concierge, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Provide warm and welcoming service to guests, responding to their needs and requests in a timely and professional manner.
  • Manage and coordinate events, conferences, and other activities, ensuring that all details are taken care of and that the event runs smoothly.
  • Assist with administrative tasks, such as answering phone calls, responding to emails, and maintaining records.
  • Work closely with the front desk team to ensure that all guest requests are met and that the hotel is running efficiently.
Requirements:
  • Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management or related field.
  • At least 4 years of experience in a customer service role, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Proficient in office software and phone systems, with the ability to multitask and prioritize tasks.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • A competitive salary of 12,000-14,000 PHP per month.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.