CRM Process Improvement Specialist

3 hours ago

Pasig, National Capital Region, Philippines beBeeImprove Full time $45,000 - $55,000
Job Overview

We are seeking a skilled CRM Process Improvement Specialist to join our team. This role will focus on enhancing the efficiency of our CRM platform and driving business growth through strategic workflow optimization.

Key Responsibilities
  • Collaborate with cross-functional teams to identify areas for process improvement and develop targeted solutions.
  • Analyze data to inform campaign development and ensure clean, actionable information is maintained.
  • Regularly report on campaign performance and provide insights for future improvements.
Required Skills and Qualifications
  • 2+ years of experience in CRM administration with a strong background in workflow optimization.
  • Proficient in custom code, integrations, and CRM customization (workflows, dashboards, reporting).
  • Familiarity with project management tools, such as Teams, Outlook, and Snowflake.
  • Ability to lead projects, identify process improvements, and drive CRM initiatives.
  • Strong analytical, communication, and problem-solving skills.
Benefits

This role offers the opportunity to work with a dynamic team, drive business growth, and enhance your skill set in CRM process improvement.

What We Offer
  • A fast-paced and collaborative work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.

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