Technology Operations Director

4 days ago


Taguig, National Capital Region, Philippines Yondu Full time

The Technology Operations Director at Yondu is responsible for leading the technology operations team to deliver high-quality IT services that support business objectives.

Responsibilities:
  • Develop and implement IT service management frameworks to ensure alignment with business objectives
  • Collaborate with cross-functional teams to identify and mitigate IT risks
  • Lead process improvement initiatives to enhance IT service delivery
  • Communicate IT updates and status reports to stakeholders
Requirements:
  • PMP certification is highly desirable
  • Proven experience in IT service management, with a focus on technology operations and process improvement
  • Strong leadership and interpersonal skills to collaborate effectively with diverse teams and stakeholders
  • Proficiency in IT service management tools and software to track IT service progress and analyze data
  • Demonstrated ability to lead and develop teams, fostering a culture of continuous improvement and excellence


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