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Quality Assurance Specialist

1 week ago

LapuLapu City, Central Visayas, Philippines John Clements Recruitment Inc. Full time
Job Overview

In the role of Quality Assurance and Control Staff, you will serve as a key member of the response team for handling customer complaints from China. This position requires proficiency in Chinese to ensure effective communication with Chinese clients.

Key Responsibilities
- Act as a key member of the complaint response team, serving as the point of contact between Chinese customers, the China office, and the manufacturing department to ensure swift and effective resolution of issues.
- Manage complaint responses, internal audits, document preparation, on-site manufacturing inspections, and follow-ups.

Requirements
- Engineering experience or quality assurance experience with sufficient Chinese language skills for effective communication.
- Quality assurance experience in the manufacturing industry (preferably in an electronic components manufacturer).

Working Schedule
The working schedule is Monday to Friday 07:30~17:15.