Phone Support Associate

5 days ago


Makati City, National Capital Region, Philippines Neks Job Philippines Full time

**About the Role**

We are seeking a motivated and results-driven Customer Service Specialist to join our team at Neks Job Philippines. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Duties and Responsibilities:

  1. Answer customer inquiries via phone, email, and chat
  2. Resolve customer complaints in a fair and efficient manner
  3. Provide product information and answer questions regarding our services
  4. Collaborate with colleagues to achieve team goals

Requirements and Qualifications:

  • Senior high school graduate or above
  • Experience in customer service or a related field (not required)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Paid training and onboarding program
  • Competitive salary and benefits package
  • Ongoing performance evaluations and opportunities for advancement


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