Financial Claims Specialist

2 days ago

Marikina City, National Capital Region, Philippines beBeeClaims Full time ₱2,000,000 - ₱3,000,000

Financial Claims Specialist

This is an exciting opportunity for highly motivated and driven individuals to join our team as Financial Claims Specialists. We are seeking talented professionals with a strong background in customer service, finance, and data entry to work from home.

About the Role:

We are looking for candidates who can handle multiple tasks simultaneously, prioritize workload effectively, and maintain exceptional customer service skills. The ideal candidate will have a minimum of 3 years experience working as a Customer Service Representative in a Business Process Outsource environment and be able to start immediately.

Key Responsibilities:

  • Answer incoming calls to gather and input relevant information regarding the client's potential claim.
  • Gather details regarding Plaintiff information, Attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine the veracity of potential claims.
  • Enter all details and information into the case management system and create leads. Assign all leads created to the Account Executives.
  • Provide the best caller experience to clients.

Required Skills and Qualifications:

  • Strong computer (Excel/Word/PowerPoint) and internet skills.
  • Willing to work on shifting schedules.
  • Keen to detail.
  • Meet the typing requirement of 40 WPM.
  • Strong time management.
  • Adaptability and accountability.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Ability to prioritize workload and multitask in a fast-paced environment.

Benefits:

  • Monthly Company Bonus Program.
  • Paid Vacation Leave.

Home Office Requirements:

  • Stable internet connection with at least 50 Mbps postpaid.
  • Computer (at least 16GB RAM and Intel i5 core processor equivalent or better).
  • Noise Cancelling Headset.
  • Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup.

What You Need to Apply:

  • Screenshot of your present ISP speed results via speedtest.net.
  • Screenshot of your computer/laptop specs.

The ideal candidate will possess excellent problem-solving skills, be organized, and have a high level of accuracy. If you think you have what it takes to excel in this role, apply now

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