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Business Analysis and Support Specialist

1 week ago

Taguig, National Capital Region, Philippines FYB Technologies Corporation Full time
Job Overview

FYB Technologies Corporation is an e-commerce and software technology company specializing in custom software development and gaming integration.

We are seeking a dynamic and highly motivated Business Analyst/Executive Assistant to support our organization's growth and success.

This hybrid role combines key business analysis functions with executive-level support, requiring a balance of analytical expertise, process improvement skills, and strong communication abilities.

The successful candidate will play a pivotal role in gathering requirements, improving business processes, and ensuring the smooth execution of projects while assisting senior leadership with administrative tasks.

  • Main Responsibilities:
  • Gathering requirements and translating them into actionable business objectives;
  • Improving business processes through in-depth analysis and workflow optimization;
  • Developing detailed documentation to guide solution development and implementation;
  • Facilitating meetings and collaborative sessions with stakeholders to ensure alignment across departments;
  • Creating visual aids to communicate analysis and recommendations effectively;
  • Supporting testing and validation activities to ensure solutions meet business requirements;
  • Tracking project progress and identifying potential risks or delays;
  • Staying informed about industry trends and emerging technologies;
  • Providing recommendations to enhance business efficiency and competitiveness;
  • Managing executives' calendars and scheduling internal and external meetings;
  • Handling sensitive information with confidentiality and professionalism;

Requirements:

  • Bachelor's degree in Business Administration, Management, Information Systems, Computer Science, or a related field;
  • 2+ years of experience as a Business Analyst, Executive Assistant, or similar hybrid role;
  • Proven experience in gathering requirements, improving business processes, and understanding technical aspects of software solutions;
  • Experience supporting senior leadership and understanding their technical needs is highly desirable;
  • Understanding of software development methodologies (e.g., Agile, Scrum, Waterfall, DevOps) and their application in business analysis;
  • Ability to translate business requirements into technical specifications for development teams;
  • Experience using tools like JIRA, Trello, or Confluence for project tracking and documentation;
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and process mapping tools (e.g., Visio, Lucidchart);
  • Strong communication skills to liaise between business stakeholders and development teams;
  • Detail-oriented with excellent problem-solving abilities;
  • Ability to prioritize and manage multiple projects simultaneously;